At Kimbele, we are committed to providing an exceptional shopping experience for our customers in the United States, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States. At this time, we only ship within the United States and do not offer international shipping.

Delivery Times

Below are the estimated delivery times for all packages:

• Order cut-off time: 5:00 PM (GMT-05:00) Eastern Standard Time
• Order handling time: 1 to 4 business days (Monday to Friday). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
• Transit time: 6 to 12 business days (Monday to Friday)
• Estimated delivery time: 7 to 16 business days
• Shipping cost: Free of charge within the United States

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

• USPS
• UPS
• FedEx
• DHL

Taxes & Duties

All displayed prices include applicable taxes.

We ship Delivered Duty Paid (DDP) to the USA. No additional import duties, taxes, or customs fees will be charged upon delivery.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can track your order directly via our tracking page.

Shipping Costs

Delivery is free of charge throughout the United States.

Enjoy a hassle-free shopping experience with no hidden costs.

Delays in Delivery

We strive to deliver on time, but delays may occur due to factors beyond our control (e.g. weather conditions, customs clearance, or peak periods).

If your order is delayed, please allow an additional 3 business days before contacting customer service.

Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@kimbele.com.

Please ensure your request is made before your order has been processed or dispatched.

Defective or Damaged Items

If you receive a damaged or incorrect item, please contact us within 24 hours of receipt at info@kimbele.com.

Include your order number, a brief description of the issue, and photos of the item.

We’ll resolve the issue promptly and arrange a replacement or refund as needed.

Failed Delivery or address issues

If a parcel is returned to us due to an incorrect address or unclaimed delivery, we will refund the product price minus outbound shipping and any return-to-sender fees charged by the carrier. Re-shipping is available on request at cost.

Information about the company

Store Name: Kimbele
Company Name: Tebra LLC
Address: 3901 Raspberry Rd, Anchorage, AK, 99502, USA
Email: info@kimbele.com
Phone: +1 (737) 358-4622
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00) Eastern Standard Time

We will respond your email within 24 hrs (Mon-Fri) - weekend messages answered Monday.

Last updated date: 6/1/2026