Billing Terms & Conditions

Dear Customers, We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:

  • American Express (Amex)
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

All displayed prices include applicable taxes and free standard shipping. No additional charges will be applied at checkout. For orders shipped to the United States, we ship Delivered Duty Paid (DDP), meaning all applicable duties, import taxes, and customs fees are included in the purchase price. Customers will not be charged any additional fees upon delivery.


How to Place an Order

Placing an order on our website is simple and secure.

  1. Browse our store and select the product you wish to purchase.
  2. Choose the desired size, color, or other available options (if applicable).
  3. Click the "Add to Cart" button to add the selected item to your shopping cart.
  4. A cart drawer will appear displaying all products currently added to your cart. You can review the items, adjust quantities if needed, or continue shopping.
  5. When you are ready to complete your purchase, click the "Checkout" button to proceed to the secure checkout page.
  6. On the checkout page, enter your contact and shipping information, including:
    • Email Address
    • First Name
    • Last Name
    • Shipping Address
    • City
    • State
    • ZIP Code
    • Phone Number
  7. Select your preferred shipping method. All available shipping options are free of charge, and no shipping fees will be added to your order.
  8. Choose your preferred payment method. We accept major payment methods, including American Express (Amex), Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard Maestro, Mastercard, PayPal, Shop Pay, UnionPay, Visa.
  9. If paying by credit or debit card, enter the following information:
    • Card Number
    • Expiration Date (MM/YY)
    • Security Code (CVV/CVC)
    • Name on Card
  10. If your billing address is different from your shipping address, uncheck the option indicating that the shipping and billing addresses are the same and enter your billing address details.
  11. Review your order information and click "Complete Purchase" to finalize your purchase.
  12. Once your payment has been successfully processed, you will receive an order confirmation email containing your order details and purchase confirmation.

All payments are processed through secure and encrypted payment gateways to help protect your personal and payment information.


Currency and Payment Processing

All orders placed on our website are processed in United States Dollars (USD).

All prices displayed on our website are listed in USD, and all payments made through our website are charged and processed in USD.

If your bank account, credit card, or payment method uses a different currency, your payment provider may apply currency conversion rates and additional fees. Any such conversion rates or fees are determined solely by your bank, credit card issuer, or payment provider and are beyond our control.


Information about the company

Store Name: Kimbele
Company Name: Tebra LLC
Address:
3901 Raspberry Rd, Anchorage, AK, 99502, USA
Email:
info@kimbele.com
Phone:
+1 (737) 358-4622
Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00) Eastern Standard Time

We will respond your email within 24 hrs (Mon-Fri) - weekend messages answered Monday.

Last updated date: 6/1/2026

Frequently Asked Questions

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When will my order be processed?

Orders are typically processed within 1-4 business days (Monday-Friday) after they are placed.

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Do you offer free shipping?

Yes. We provide free tracked shipping throughout the United States.

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Will I have to pay customs duties or import fees?

We ship Delivered Duty Paid (DDP) to the USA. No additional import duties, taxes, or customs fees will be charged upon delivery.

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How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can also track your shipment through our tracking page.

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Can I cancel my order?

Yes. Orders may be cancelled before they have been processed or dispatched. Please contact us as soon as possible at info@kimbele.com.

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What happens if I entered the wrong shipping address?

Please contact us immediately if you notice an error in your shipping address. If the order has not yet been processed, we may be able to update it.

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    FREE SHIPPING

    On all orders within the United States!

  • replay

    EASY RETURN!

    You have 30 days to initiate/start a return after your order is delivered

  • question_mark

    HAVE A QUESTION?

    Customer support 5 days a week (Mon-Fri)

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    SECURE PAYMENTS

    We highly value your safety and convenience!