Maxi Dresses

Frequently Asked Questions

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When will my order be processed?

Orders are typically processed within 1-4 business days (Monday-Friday) after they are placed.

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Do you offer free shipping?

Yes. We provide free tracked shipping throughout the United States.

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Will I have to pay customs duties or import fees?

We ship Delivered Duty Paid (DDP) to the USA. No additional import duties, taxes, or customs fees will be charged upon delivery.

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How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can also track your shipment through our tracking page.

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Can I cancel my order?

Yes. Orders may be cancelled before they have been processed or dispatched. Please contact us as soon as possible at info@kimbele.com.

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What happens if I entered the wrong shipping address?

Please contact us immediately if you notice an error in your shipping address. If the order has not yet been processed, we may be able to update it.

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    FREE SHIPPING

    On all orders within the United States!

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    EASY RETURN!

    You have 30 days to initiate/start a return after your order is delivered

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    HAVE A QUESTION?

    Customer support 5 days a week (Mon-Fri)

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    SECURE PAYMENTS

    We highly value your safety and convenience!